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Stay Strong, Stay Standing: Session 1 Recordings & Key Takeaways

From the Crisis-Management Workshop Series to Address Operation Needs During COVID-19

  • Updated 9/8/2020
  • By IAWG Adolescent Sexual and Reproductive Health Sub-Working Group, Family Planning 2020 (FP2020)

Overview

This session answers questions related to staff safety, including how to maintain personal and volunteer well-being.

Key Takeaways

FIGHT MISINFORMATION

KEEP LINES OF COMMUNICATION OPEN

  • Consider holding regular virtual meetings to keep everyone updated, try to invite public health officials to provide information, and select the main point of contact on your team. Follow-up with staff who don’t participate.
  • Be transparent about the social and economic impact of COVID, and that some organizational activities cannot take place safely.
  • Communicate donor responsibility to your staff so they understand where and how COVID is impacting the organization. If laying off staff, be clear about the economic reasons, not performance.

SUPPORT YOUR STAFF’S MENTAL AND PHYSICAL HEALTH

  • Be flexible with work hours, allowing staff to work non-traditional hours and on weekends to allow them time to take care of personal responsibilities. Some people may want to stay busy to keep their mental health in check, while others need more time to themselves.
  • Check-in on everyone’s mental health during meetings, and assure them that the organization from the top down is invested in their health and safety. Instill a culture of care—it can be hard to know how people are feeling since you aren’t seeing them in person, so open communication is essential.
  • Stay connected with other organizations you work with regularly. If your organization is part of a Coalition, keep up with other organizations through videos and social media. Seek out Coalitions via FP2020, the IAWG ASRH Sub-Working Group, Compact for Young People, etc

COMMUNICATE WITH DONORS EARLY AND OFTEN

  • Inform donors of your organization’s financial situation in light of COVID, and get their approval for any staff adjustments that need to be made. Don’t be shy in communicating concerns with your donors.
  • Submit a proposal with adjusted workplan activities due to and in response to COVID.

HELP YOUR STAFF ADJUST TO VIRTUAL WORK

  • To the extent possible, purchase any necessary equipment for staff, such as the internet or phone cards. Check-in with staff regularly on difficulties and questions.
  • Be flexible! Keep staff accountable by giving them the space to carry out activities when they can. Identify alternative streams of income if needed, such as mask or soap making.
  • Utilize virtual platforms to the extent possible for any convenings originally meant to be in-person. For many staff, this might be the first time they’ve been asked to work remotely. Recognize this learning curve and provide learning opportunities (link opens in a new tab).

GO BACK TO THE OFFICE SAFELY

  • Implement safety policies if they don’t already exist: many organizations already have policies in place that can be adapted to your organizational context. Follow

    WHO guidelines for returning safely (link opens in a new tab).

  • Return in phases: allowing you to learn new ways of working & safety measures in smaller numbers.
  • Manage anxiety around safety in the office, adjusting to a ‘new normal’, and commuting—some staff will be eager to return while for others these decisions cause unease. Talk to the staff individually.
  • Safety is the most important! Particularly as the general population relaxes safety measures prematurely, keeping your staff healthy and informed of the risks is key.

DOWNLOAD PDFS

Common Questions Answered

Don’t have time to watch the full recording of Session 1 right now? We’ve pulled out answers to some common questions in these short videos.